アメリカ求人情報
人材紹介・派遣会社:
QUICK USA, Inc
求人ID:
13296
職種:
💻Japanese Bilingual Job💻 Engineer position
職種カテゴリ:
IT/Computer（IT/コンピューター）
業種：
IT（IT（情報技術））
仕事内容：
仕事内容詳細：
The Bilingual Application Support Engineer is responsible for delivering proficient technical support in both languages to internal and external stakeholders, ensuring effective communication and issue resolution across language barriers. Their role involves supporting the customer inquiries, managing account registration, and troubleshooting application issues. Additionally, they are tasked with providing comprehensive documents such as technical and operational/customer manuals. This role requires a strong customer service mindset, the ability to analyze systems, and customer needs and plans to provide specialized business solutions and make recommendations to improve efficiency. They directly report to the Assistant Manager of the team.
The schedule for this role is on rotation Shift 1 is 8:00am - 5:00pm and Shift 2 is 11:00am – 8:00pm (Monday – Friday). Some amount of flex time, overtime, or scheduled weekend work will also be required to meet business needs.
応募資格：
勤務地：
Other States in the U.S.（その他アメリカ）,
Farmington Hills
雇用形態：
Employee
雇用期間：
Full time
基本給与:
Hourly
20 - 23 ( USD )
20 - 23 ( USD )
ビザスポンサー：
NO
待遇・福利厚生：